Mission

Mission Statement

SCS's role is to enable teaching, learning, research and administration for NSHE and its institutions.

System Computing Services (SCS) mission is to provide system-wide Information Technology services aligned with the needs of the Nevada System of Higher Education (NSHE) and its institutions, affiliates, and partners.

SCS is responsible for the delivery of effective, reliable and secure technology services and infrastructure that enable and support the NSHE institutions, affiliates and partners to achieve their goals.

Vision

 
System Computing Services is an exemplary provider of select IT services to the Nevada System of Higher Education.

We will do so by:

• Providing guaranteed levels of service that are agreed upon and aligned with NSHE defined needs;
• Adding value to NSHE by reducing the time to implement IT changes;
• Meeting the availability of IT services;
• Maintaining high levels of customer satisfaction and delivering services in line with market costs; and
• Enabling IT staff with technology solutions, best-practice processes and professional certifications.

Governing Principles

• We will always align our IT strategies and investments with customer priorities.
• We will always seek technically sound, secure, reliable, and financially responsible ways to deliver our services.
• SCS will always use sound audit, change management, testing procedures, and quality control to provide reliable, stable, flexible, secure and robust systems for our customers.
• We will always work closely with our customers to understand and anticipate their needs.
• We will always provide excellent services as defined by our customers’ requirements and feedback.
• We will never let distance from our customers and from our colleagues impact our ability to collaborate, communicate, and succeed in our mission.